Reporting to: – General Manager

Department of: – Security

Job Category: operations

Job Type: Full Time

Job Location: Kampala Uganda

Staff directly supervised – All Security Personnel

Scope and Purpose of Job:

• In charge and control of all security matters
• Allocate duties and from time to time spot check the performance of the security
• guards both hired and hotel own guards

Main Duties and Responsibilities:

• Carry out daily briefings of the security staff at the beginning of every shift to inform them of the situation.
• Get an arrival schedule from the Reception desk and check for any VIP arrival, brief
• security personnel so they can prepare appropriately for them.
• Check the Occurrence book daily for a report on all cars parked in the parking areas.
• Supervise the patrol of the premises by the security guards
• Ensure that, all the security risky areas within and outside the hotel is well covered
• Supervise security at the staff gate and ensure that they check all hotel staff as they go out.
• Ensure that, the firearms are with the right people from the hired security firms and they have valued certificates and authority
• Ensure that all security operations are conducted in a legally compliant, professional, ethical, and profitable manner by company policies and procedures as well as project plans and budgets
• Provide virtual or on-site guidance to Security Officers (Armed and Unarmed) as required
• Review written reports and activity summaries of Security Officers for completeness and accuracy.
• Conduct periodic training exercises for security officers as needed or as deemed necessary
• Carries out all responsibilities in an honest, ethical, and professional manner.
• Responds promptly to all email and verbal communications
• Meets as needed with client(s) to proactively address security, emergency and safety matters.
• Meets as needed with client(s) to proactively address security, emergency and safety matters
• Works closely with the Operations if applicable, to ensure the efficient, effective, and compliant operations of all designated Accounts
• Meets as needed with client(s) to proactively address security, emergency and safety matters
• May be responsible for orientation and training of Security Officers and other personnel.
• Plays a central role in ensuring a safe, healthy, and secure workplace
• Reviews security reports to verify post orders and client requirements have been satisfactorily followed
• May assist with coordinating staffing schedules.
• Acts to ensure client requirements are met while controlling labor costs
• Prepare the monthly Security Report to GM and copy Chairman for further action
• Assist all your Security Personnel’s in all matters related to their duties
• Carry out trainings and warm-ups for the hotel Security Staff
• Attend management meetings as and when they occur to give feedback on security matters.
• Carry out any other duties that maybe assigned to you by your superiors from time to time

Key Results Areas:

• Maximum security to the property, guest and staff at any time
• Good team work with your staff and the rest
• Minimal losses as a result of theft
• NIL liabilities claims to the hotel

Key Skills

• Minimum 3–5 years’ experience in hotel or hospitality security management.
• Strong leadership and crisis management skills.
• Familiarity with modern surveillance systems and access control technologies.
• Excellent communication and conflict resolution abilities.
• First aid/CPR certification is a plus.
• Discreet, detail-oriented, and guest-focused.
• Knowledge of safety regulations and emergency procedures.

How to Apply: Email applications to : people@peoplebrand.co.ug