Housing Finance Bank is a Commercial Bank and the leading provider of housing finance solutions with a vision to be the preferred consumer and business bank with a focus on housing finance. To attain its strategic objectives efficiently and effectively, Housing Finance Bank is seeking to hire qualified, versatile, and self-driven individuals to fill  vacant positions in its establishment below

Position: Graduate Trainee - IT Networks & Infrastructure

Department: Business Technology

Reports To: Manager IT Infrastructure & Networks

Direct Reports:

Direct - None

Indirect - None

Interacts/Interfaces with:

Internal - All Staff (Key Users)

External - External Services Vendors

Job Purpose:

• This role provides hands-on experience to build technical skills in supporting Networks and Infrastructure while ensuring Availability, Confidentiality and Integrity of the Systems.

Key Result Areas:

1. Support in the configuration and implementation of LAN/WAN infrastructure while following established policies and procedures.

2. Support the monitoring and maintenance of network devices (routers, switches, etc.) across all branches to ensure reliability and performance.

3. Help troubleshoot connectivity issues with Internet Service Providers (ISPs), including leased line operations and network outages.

4. Contribute to maintaining high network uptime by assisting in network monitoring, incident response, and performance optimization.

5. Support in the installation, configuration, and upgrading of Linux and Windows operating systems and related software.

6. Learn and contribute to backup and recovery processes to ensure data protection and availability.

7. Support day-to-day monitoring and troubleshooting of IT infrastructure, including hardware, networks, and operating systems.

8. Support in patch management to keep systems updated with the latest security updates.

9. Monitor system capacity and performance under supervision, helping to plan for scalability and resource optimization.

10. Support in setting up, configuring, and maintaining end-user PCs, including installing operating systems, troubleshooting

software and hardware issues, and implementing security measures.

Financial Responsibility: None

Person Specifications

Education & Training:

1. Bachelor of Computer Science/ Information Technology/ Computer Engineering/ Electrical and Electronic Engineering or a related field having obtained at least a first class or second-class upper degree and graduated by January 2025.

2. Strong understanding of network protocols, routing, and firewall configurations.

Skills & Experience:

• LAN configuration and administration.

• Knowledge on Office 365.

• Knowledge of Network Security Practices.

• Knowledge of Linux operating Systems

• Knowledge of Windows Server

• Knowledge of Virtualization and Cloud Computing Technologies

Business Behaviours:

1. Customer service skills

2. Superior organization and communication skills, both verbal and written

3. Attention to detail

4. Positive and constructive attitude towards work

5. Good judgement

6. Ability to meet deadlines without close supervision

7. Commitment to quality

8. Impeccable integrity

How to Apply: Graduates who meet the requirements for the program can submit their applications with a recent CV, copies of

academic transcripts and certificates in one pdf file not more than 10MBs to graduatetrainee@housingfinance.co.ug by Friday,

11th April, 2025 at 5:00pm.

Note

Only shortlisted candidates will be contacted.

Female graduates and persons living with disabilities are encouraged to apply